Privacy Policy
Lucida Surfaces
Effective Date: 02-24-2025
At Lucida Surfaces, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, lucidasurfaces.com. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with us:
A. Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment information (processed through secure third-party services)
Any other information voluntarily provided through contact forms or customer inquiries
B. Non-Personal Information
Browser type and version
IP address
Pages visited and time spent on our website
Device type and operating system
Referring website or source
2. How We Use Your Information
We use the information collected for various purposes, including:
Processing and fulfilling orders
Providing customer service and responding to inquiries
Improving website functionality and user experience
Sending promotional emails and special offers (you can opt-out anytime)
Conducting market research and analytics
Preventing fraudulent transactions and ensuring security
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
Service Providers – Third-party vendors who assist with website operations, payment processing, shipping, and email communications.
Legal Requirements – If required by law or to protect our rights, property, or safety.
Business Transfers – In case of a merger, acquisition, or sale of our company assets, your information may be transferred.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience. These include:
Essential Cookies – Required for website functionality.
Analytics Cookies – Help us understand how users interact with our website.
Marketing Cookies – Used for personalized advertising (only if consented by the user).
You can manage or disable cookies in your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have rights regarding your personal data, including:
Access & Correction – Request access to your data and correct inaccuracies.
Deletion Requests – Ask us to delete your data, subject to legal obligations.
Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
Cookie Preferences – Manage tracking preferences in browser settings.
To exercise your rights, contact us at cs@lucidasurfaces.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. We encourage users to review third-party privacy policies before providing personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lucida Surfaces
Website: lucidasurfaces.com
Email: cs@lucidasurfaces.com
By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Lucida Surfaces.