FAQs
Explore our comprehensive FAQ section below for quick answers to common questions or concerns.
Our committed Customer Service team is here to deliver exceptional support.
We do not offer installation services. For guidance, please refer to your product manuals and installation guides for detailed instructions.
Yes, our flooring is designed for durability and can withstand the demands of high-traffic areas. We offer commercial-grade options that are perfect for hospitality, restaurants, and healthcare environments.
Yes, we offer samples of our flooring products to help you make informed decisions. To order samples, we kindly ask you to apply for a trade account with us. After being approved, simply add samples to your cart and checkout.
To apply for a trade account or for additional assistance, please email our team at cs@lucidasurfaces.com
Lucida Surfaces offers a diverse range of flooring options, including wood-look planks with embossing, creative mix-and-match tiles, and stone-look tiles. Our collections cater to both commercial and residential spaces.
Our flooring is made from 100% virgin materials and is free from formaldehyde and phthalates. We also offer LEED-certified options and prioritize eco-friendly practices in our manufacturing.
For comprehensive maintenance and cleaning instructions, consult your product manuals and installation guides available on each product page or included in each product box. They provide detailed information to ensure the longevity and beauty of your Lucida Surfaces flooring.
If you can't find what you're looking for, feel free to reach out to us at cs@lucidasurfaces.com.
We're dedicated to assisting you every step of the way.